Edinburgh Self-Catering

Holiday rental apartments in and around Edinburgh city centre

Terms & Conditions of Hire (please read before booking)

1. The customer (the Hirer) agrees to keep the apartment (the Hired Premises) in a clean and tidy condition.

2. The customer shall undertake to prevent any member of his/her party from causing a nuisance or disturbance to other residents or occupiers.

3. The customer undertakes to leave the apartment secure when unoccupied during the period of let.

4. The customer agrees to pay Edinburgh Self-Catering (the Lessor) in respect of any loss or damage beyond fair wear and tear.

5. The customer shall not sub-let the apartment or any part of it.

6. The number of people occupying the apartment must not exceed the maximum number stated for the premises.

7. The customer agrees to vacate the apartment at the end of the period of let.

8. The customer agrees that the Hired Premises are to be used for the purposes of a holiday, and accepts that the letting is a holiday let to which Section 12(2) and paragraph 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply, namely, “a tenancy the purpose of which is to confer on the tenant the right to occupy the house for a holiday.”

9. On-line Booking: when the customer submits a booking request via the online booking system it is a provisional reservation subject to availability and does not form a contract between Edinburgh Self-Catering and the customer. The customer will receive an automatically generated booking summary by email to the email address provided in the booking form but this also does not form a contract. A contract shall only arise when the booking is subsequently confirmed by Edinburgh Self-Catering in writing via a Booking Confirmation sent to the customer by email or post.

If the customer chooses to pay by Cheque or Bank Transfer the booked dates will be held as "provisional" for up to 1 week from the date the Booking Confirmation is sent to the customer. This is to allow time for the payment to reach us and we are entitled to cancel the booking if the payment has not been received by the end of the 7th day after the Booking Confirmation is sent.

10. The customer agrees that, in the event of their cancelling the booking, the customer will be responsible for paying for the period booked in the following manner:

notice of cancellation prior to arrival:
60 days or more - no charge (30% deposit refunded)
30-59 days - 30% charged (deposit retained)
Less than 30 days - full rental price charged

11. Changes of arrival or departure dates may have to be treated as cancellation and re-booking, depending on notice of changes.

12. In the event of Edinburgh Self-Catering cancelling the booking all deposits and payments received by Edinburgh Self-Catering from the customer will be refunded in full.

13. Edinburgh Self-Catering may treat the booking as cancelled if the balance of the payment is not received, or otherwise arranged, by the date specified in the booking confirmation.

14. The customer agrees to exclude Edinburgh Self-Catering from any liability for damage or injury, however caused, by any member of his/her party.

15. Edinburgh Self-Catering accepts no responsibility for loss, injury or damage to any member of the customer’s party, or their possessions, arising from the hire of the premises.

PRIVACY POLICY
This privacy policy sets out how Edinburgh Self-Catering uses and protects any information that you give us when you use this website. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998.

Information We Collect
Edinburgh Self-Catering does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period, but it is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website. Visitors interested in Edinburgh Self-Catering's accommodation will be able to provide contact details via a fill-in form. Visitors cannot be contacted unless such information is given. Visitors are also invited to give additional information but are not obliged to.

Use of Information
The information collected will be used by Edinburgh Self-Catering to contact the visitor in response to an initial request, and to send details of future initiatives only if the option for this has been chosen by the visitor. You can inform Edinburgh Self-Catering at any time if you no longer wish such information to be sent. The information may also be used for research purposes.

Third Party Disclosure
We will NEVER pass any personal information on to any third party.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information
You may request details of personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, or if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, using the contact details at the bottom of this page. We will promptly correct any information found to be incorrect.

Links to other websites
Our website contains links to other websites of interest. However, if you use a link to visit another site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Enforcement
Any queries relating to Edinburgh Self-Catering's collection or use of personal information should be addressed to Patricia Corney, Edinburgh Self-Catering, 161/18 Easter Road, Edinburgh EH7 5QB, UK, or see the bottom of this page for alternative contact details.