Contact us:
email: info@edinburghself-catering.co.uk
tel: +44 (0)131 553 6641 fax: +44 (0)131 553 6641

By Post: Edinburgh Self-Catering,
161/18 Easter Road,
Edinburgh EH7 5QB, Scotland UK

HOW TO BOOK

1) Availability Enquiry
When enquiring about availability please supply the following details by email, phone, fax, or post:
Name of accommodation; your name and contact details; number in party; arrival and departure dates.
We shall reply as soon as possible with availability and prices.

Email: info@edinburghself-catering.co.uk
Telephone/Fax: +44 (0)131 553 6641
Post: Edinburgh Self-Catering, 161/18 Easter Road, Edinburgh EH7 5QB, Scotland, UK

Please note that our advertised prices may change from time to time.
Our prices are not subject to VAT (Value Added Tax ) - there are no taxes or extras to pay.

2a) Confirmation
Dates are not reserved until you confirm you wish to book, so please confirm that you wish to book as soon as possible by email, phone, fax, or post.

2b) Provisional Reservation
If specifically requested, dates can be provisionally reserved for an agreed length of time. Generally, the further away the dates are the longer you can have to decide.

3) Booking Form
To complete the booking please fax or post us a signed booking form. (Our Booking Form is an Acrobat PDF file. If you need Acrobat Reader click here ).
If you cannot print a Booking Form we can post or fax it to you, or we can take your details over the phone.
Do not email details that include credit card numbers as this method is not secure. However an attachment of a scanned Booking Form to an email is safe enough.

Please read the Conditions of Hire before signing the booking form.

4) Deposit & Balance Payments
If booking more than 1 month prior to arrival - a deposit of 30% of the total price is payable on booking, with the balance of 70% due 1 month before arrival. If a credit/debit card has been used to pay the deposit then the same card will be used for the balance due unless we are instructed otherwise.
(Failure to pay the balance by the due date may be treated as cancellation and the property may be re-let.)
If booking less than 1 month prior to arrival - full payment will be required on booking.

5) Methods of Payment
Payments can be made by UK cheque or Eurocheque (in Pounds Sterling) made payable to "Edinburgh Self-Catering".
Or with these credit and debit cards: Visa, Mastercard, JCB, Visa Delta, Visa Electron, or Maestro (Switch).

6) Booking Confirmation
As soon as possible we send confirmation of your booking by post (or fax or email if time is limited), quoting a booking reference number and the main details of your booking.

7) Cancellation
In the event of cancellation, or failure to pay the balance, every effort will be made to re-let, but if a substitute cannot be found, the following charges for each week booked may apply:

notice of cancellation prior to arrival date:

- 60 days or more: no charge (deposit refunded)

- 30-59 days: 30% charge (deposit retained)

- Less than 30 days: full rental price charged

8) Directions & Keys
Directions to the property will be sent to you after we have received the balance payment. They will include directions from the train stations and the airport as well as by road. They are usually sent by post but, if time is limited, we can fax or email them.

With most bookings we will also be able to send a set of keys to you in advance. If you prefer to be met on arrival at the property we will arrange that instead.

9) Arrival & Departure
Apartments will be available for occupancy from 3pm on the date of arrival and should be vacated before 10am on the date of departure. Any variation to these times must be agreed with Edinburgh Self-Catering before booking is completed.

Changes of arrival or departure dates can only be considered subject to availability and therefore may have to be treated as cancellation and re-booking.

Booking Form
(PDF file, if you need Acrobat Reader click here, link to Adobe site opens in new window)

Conditions of Hire
(Please read before booking.)

Conditions of Hire (Please read before booking)

1. The Hirer (the client who has booked the property) shall, at all times, keep the hired premises in a clean and tidy condition.
2. The Hirer shall undertake to prevent any member of his/her party from causing a nuisance or disturbance to other residents or occupiers.
3. The Hirer undertakes to leave the hired premises secure if left unoccupied during the period of let as insurance covers theft only if the property is broken into.
4. The Hirer binds and obliges him/herself to pay to the Lessor (Edinburgh Self-Catering) in respect of any loss or damage beyond fair wear and tear.
5. The Hirer shall not sub-let the premises or any part thereof.
6. The number of people occupying the premises must not exceed the maximum number stated for the premises.
7. The Hirer binds and obliges him/herself to vacate the hired premises without demand at the termination of the period of hire.
8. The Hirer warrants that the subjects let are to be used for the purposes of a holiday and so accepts that the letting is a holiday let to which Section 12(2) and paragraph 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply, namely, "a tenancy the purpose of which is to confer on the tenant the right to occupy the house for a holiday."
9. Cancellation:
   The Hirer agrees that, in the event of cancellation, while every effort will be made by the Lessor to fill the vacancy, and only if a substitute cannot be found, the Hirer will be responsible for paying for the period of tenancy booked in the following manner:
   notice of cancellation prior to arrival
   - 60 days or more: no charge (deposit refunded)
   - 30-59 days : 30% charge (deposit retained)
   - Less than 30 days: full rental price
10. Changes of arrival or departure dates may be treated as cancellation and re-booking.
11. In the event of the Lessor (ESC) cancelling the booking, for whatever reason, all deposits and payments received from the Hirer will be refunded in full.
12. The Lessor may treat the booking as cancelled if the balance of the payment is not received, or otherwise arranged, by the date specified in the booking confirmation, and every effort will be made to re-let the vacancy.
13. The Hirer undertakes to relieve the Lessor from any liability for damage or injury however caused by any member of his/her party.
14. The Lessor, their agents or employees, accept no responsibility for loss, injury or damage to any member of the Hirer’s party or their property, howsoever caused, arising in any manner out of the let of the premises.

January 2008

This page updated May 1, 2008

Studio: Grassmarket Studio
1-bedroom apartments: Atholl Cr. Lane & The Arc
2-bedroom apartment: Square One